Privacy Policy

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws as well as other data protection provisions is:

collective mind GmbH
Römerstraße 75
71229 Leonberg
Germany

Management: Armin Bär, Artur Hefner & Joshua Raabe
Commercial Register: HRB 735720 (District Court Stuttgart)
VAT ID: DE274111749

Email: kontakt@comi.de
Phone: +49 7152 / 906 599 - 0
Fax: +49 7152 / 906 599 - 9
Website: www.comi.de

2. Data Protection Officer

IITR Datenschutz GmbH
Marienplatz 2
80331 München
Germany

Phone: +49 89 1891 7360
Email: email@iitr.de

3. General Information on Data Processing

We generally only process personal data of our users to the extent necessary to provide a functional website as well as our content and services. Processing is regularly carried out only with consent, unless legal provisions allow it without prior consent.

4. Legal Basis

  • Consent: Art. 6 para. 1 lit. a GDPR
  • Contract fulfillment or pre-contractual measures: Art. 6 para. 1 lit. b GDPR
  • Legal obligation: Art. 6 para. 1 lit. c GDPR
  • Vital interests: Art. 6 para. 1 lit. d GDPR
  • Legitimate interest: Art. 6 para. 1 lit. f GDPR

5. Data Deletion and Storage Period

Personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Storage beyond this may occur if legally required.

6. Provision of the Website and Log Files

When accessing our website, the following data is automatically collected:

  • Browser type and version
  • Operating system
  • IP address
  • Date and time
  • Referrer URL
  • Internet service provider

This data serves to deliver the website and ensure system security (legal basis: Art. 6 para. 1 lit. f GDPR).

7. Rights of the Data Subject

  • Right to information
  • Right to rectification
  • Right to restriction of processing
  • Right to erasure
  • Right to notification
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

8. Use of HubSpot

We use HubSpot as a CRM and marketing platform. Personal data is processed by HubSpot on our behalf. Transfer to the USA is based on EU standard contractual clauses (Art. 46 GDPR).

For more information, see: HubSpot Privacy Policy.

9. Privacy Policy for COMI Chatbot

9.1 General

As part of our web offering, we provide a chat service bot through which you can communicate with an automated system.

9.2 Purpose of Processing

  • Automated answering of inquiries
  • Improvement of customer service
  • Internal analysis and system optimization

9.3 Scope of Data Processing

  • Content of user inquiry (text input)
  • Chatbot responses
  • Browser type and version
  • Operating system
  • IP address
  • Date and time
  • Referrer URL
  • Internet service provider

Please do not enter any sensitive personal data in the chat.

9.4 Legal Basis

Processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest) or on your consent (Art. 6 para. 1 lit. a GDPR) if you voluntarily enter personal data.

9.5 Data Disclosure

Chat histories are only made available to the website operator. No disclosure to third parties takes place.

9.6 Storage Period

The storage period depends on the purpose of processing. Data will be deleted as soon as it is no longer required.

10. Right to Object

You can object to the processing of your personal data at any time, especially for direct marketing or if there are reasons arising from your particular situation (Art. 21 GDPR).

11. Automated Decisions / Profiling

Automated decision-making does not take place unless it is necessary for a contract, legally required, or done with your express consent (Art. 22 GDPR).